Charlottesville-UVA-Albemarle Emergency Communications Center Promotes Lily Gregg as Executive Director

FOR IMMEDIATE RELEASE

Albemarle County, Virginia – The Charlottesville-UVA-Albemarle County Emergency Communications Center (ECC) Management Board met today to confirm Lily Gregg as Executive Director of the Charlottesville-UVA-Albemarle County Emergency Communications Center (ECC), effective April 30, 2026. The announcement follows an internal selection process.

Ms. Gregg brings more than fourteen years of public safety and technology experience, along with experience in leading complex projects, building cohesive teams, and supporting mission-critical systems. During her time with the ECC, she has demonstrated a deep understanding of the organization, its people, and its role within the region’s broader public safety system. During two interim roles in the past 16 months, Ms. Gregg modeled a commitment to fostering a culture grounded in service, trust, and continuous improvement.

“We are pleased to promote Ms. Gregg to lead the Emergency Communications Center,” said Trevor Henry, Deputy County Executive in Albemarle County and current Chair of the ECC Board. “Lily has a proven track record emphasizing communication, staff development, and operational excellence—priorities that will continue to guide her leadership moving forward. Her vision reflects a clear commitment to strengthening both the organization and the critical services it provides to the community.”

“It has been a privilege to serve this community during my years at the ECC, both in my previous roles and most recently in the interim capacity,” stated Ms. Gregg. “I look forward to continuing to lead and support the team at the ECC as we provide the critical services our community relies on us for. I am very proud of this team and the vital work they do to keep our community safe, and I’m honored to lead them into our next chapter.”

Ms. Gregg holds a Bachelor of Science in Physics with a minor in Mathematics from James Madison University. Her background in public safety and technology, including roles as a Systems Engineer with Northrop Grumman and a steady progression of leadership positions within the ECC, combines technical expertise with hands-on leadership in strategic planning, managing complex systems, large-scale projects, and mission-critical communications operations.

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About the Charlottesville-UVA-Albemarle Emergency Communications Center (ECC):
Established in 1984, the Charlottesville-UVA-Albemarle Emergency Communications Center (ECC) is a regionally consolidated public safety answering point (PSAP) serving Albemarle County, the City of Charlottesville, and the University of Virginia. The ECC handles all 9-1-1 emergency and non-emergency calls for the region and serves as the central dispatch for local police departments, fire services, and rescue squads. A nationally recognized center, the ECC is accredited by the Commission on Accreditation for Law Enforcement Agencies (CALEA) and is designated as an APCO National Certified Training Program.