September 02, 2025
ICYMI: Check out this follow-up story that features three of our team members who are being honored for providing lifesaving instructions.
About the ECC
The Charlottesville-UVA-Albemarle Emergency Communications Center (ECC) provides all emergency communications services for Albemarle County, the City of Charlottesville, and the University of Virginia. The mission of the Emergency Communications Center is to provide community safety and preparedness services through innovation and collaboration that earns community trust. The ECC receives all 9-1-1 calls in the Charlottesville-Albemarle area and serves as the central dispatch for the three local police departments, three rescue squads, and fire calls. The ECC is a nationally recognized center, having been accredited through the CALEA since 2006, as well as being designated as an APCO National Certified Training Program and Virginia Accredited Emergency Medical Dispatch Communications Center.